Privacy Policy

Effective Date: July 13, 2024

Pride Travelers, LLC (“we,” “us,” or “our”) is committed to protecting the privacy of our users (“you” or “your”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, use our mobile application, or engage with our services.

1. Information We Collect

  • Personal Information: We may collect personal information when you register for an account, make a booking, contact us, or participate in surveys or contests. This information may include your name, email address, phone number, date of birth, payment information, and travel preferences.
  • Usage Data: We may automatically collect information about your use of our website and services, such as your IP address, device information, browser type, and pages visited.
  • Profile Information: You may choose to upload profile pictures and headers. We are not responsible for the content of any user-generated content.

2. How We Use Your Information

  • Provide Services: We use your information to provide our travel services, process bookings, and communicate with you. This includes using your email address for registration, booking confirmations, itinerary updates, and customer support.
  • Marketing: With your consent, we may use your email address to send you promotional emails or offers related to our products and services. You can opt-out of marketing communications at any time.
  • Phone Communications: We may use your phone number to contact you via calls or text messages for booking confirmations, updates, or customer support purposes. Standard messaging and data rates may apply.
  • Improve Services: We may use your information to improve our website, services, and customer experience.
  • Legal Compliance: We may use your information to comply with legal obligations.

3. Information Sharing

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and providing our services. These service providers are obligated to protect your information.
  • Booking Partners: We may share your information with travel partners (e.g., airlines, hotels) to facilitate your bookings.
  • Legal Disclosure: We may disclose your information if required by law or to protect our rights.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure.

5. Your Choices

You have the right to access, correct, or delete your personal information. You can also opt-out of marketing communications by following the instructions in our emails or by contacting us at info@pridetravelers.com.

6. Children’s Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new privacy policy on our website.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@pridetravelers.com.